01Find the assistance point
The experience starts in the aisle, with visible signage and clear access to begin a consultation.
THE AI PLATFORM FOR YOUR BUSINESS
One AI for Customer Support, eCommerce Sales and Appointment Management
An AI assistant that talks to your customers on WhatsApp, Instagram, Facebook, email and your website: it sells your catalog, books and confirms appointments, and resolves support — all from a single dashboard.
30 free messages forever, no credit card
Why Parla
No team can attend to every customer. Parla can.
Every person who walks into your store or messages you with an unanswered question is a sale going cold. Hiring and training more salespeople to cover every channel and hour doesn't scale. An AI that knows your business does.
Attends to everyone, at once
While your team helps one person, Parla talks to hundreds: on WhatsApp, Instagram, your website and email — no queues, no waiting.
Knows your catalog by heart
It answers accurately about products, prices and availability, trained on your own information. It never improvises.
In the aisle and on your store, at once
A QR code on the shelf brings up Parla on the customer's phone. The same knowledge serves your physical store and your website.
It doesn't replace your team — it multiplies it
Parla handles the repetitive work, recommends add-ons and hands off to a human salesperson exactly when the conversation needs one.
That's Parla's job: no customer left unattended, ever.
02 · Integrations
Your channels, actually connected
This isn't a demo: Parla connects directly to the Meta API and to your email.
Conversation channels
Web (Widget)
Instagram
Facebook
WhatsApp
Email
Knowledge sources
Connect your documentation and Parla uses it to answer.
Google Drive
Available
Notion
Available
Dropbox
Coming soon
OneDrive
Coming soon
Confluence
Coming soon
HubSpot
Coming soon
SharePoint
Coming soon
In-store AI assistance
From the store aisle to a useful conversation
Parla brings digital assistance to the point of sale with QR codes, screens, and human avatars that guide customers when they need it.
01
02Scan the QR code
Customers open the experience on their phone, without installing an app or looking for someone to ask.
03Talk to the assistant
A branded avatar answers by voice and helps find products, request advice, or continue with a sales associate.
Also on screen
An active information point inside the store
Branded avatar
A human presence for every question
The assistant adopts the company's visual identity, tone, and content to deliver a warm and consistent experience across every channel.
Text, voice, and a human face in one assistance experience.
Real project developed by Evolve Decision Science for Sodimac. Brands and images are shown for demonstration purposes.
How it works
Connect your channels, upload your knowledge, and the AI starts responding. Your team only steps in when it's needed.
Learn moreCapabilities
AI trained on your content, a unified inbox for WhatsApp, Meta and email, your own help center, and service metrics.
Learn moreWho it's for
Ecommerce, services, healthcare, education, and internal teams that today handle support manually and lose messages along the way.
Learn moreWhy choose Parla
Everything you need to deliver fast, consistent and measurable support.
Answers in seconds
AI replies instantly 24/7, even after hours, and escalates to a human when needed.
All channels, one inbox
WhatsApp, Facebook, Instagram, email and web widget in a single conversation per customer.
AI trained on your content
Upload your knowledge base and the AI answers with your information, not made-up facts.
A better organized team
Auto-assignment, SLAs, internal notes and saved replies to work without friction.
Metrics that matter
Volume, response times, satisfaction (CSAT) and performance by agent and channel.
Secure and multi-tenant
Data isolated per client, role-based permissions and an audit trail of every action.
09 · Let's start
Stop chasing conversations across 4 different apps
Start free today, no card required. Need more? Let's talk.